Governance
& Discretion.
The protections governing this practice are statutory, not contractual. They are proportionate to the sensitivity of what is discussed within a clinical engagement.
Legal & Clinical Framework
This practice operates within a formal statutory framework. Confidentiality is not a contractual promise — it is a legal obligation arising from registration as a regulated healthcare professional with the HCPC.
Clinical privilege is distinct from contractual confidentiality and operates independently of any non-disclosure agreement. Information shared within this clinical context is protected at law. It cannot be compelled in most civil proceedings and cannot be disclosed without consent, except in the narrow circumstances prescribed by statute.
This level of protection is specifically relevant when individuals are discussing matters of professional, financial, or familial sensitivity — and it applies from the moment clinical contact begins.
Data hosting
Full compliance with UK GDPR and ICO standards.
All clinical records are held on encrypted,
institutional-grade servers located within the United Kingdom.
Communications
All clinical correspondence is conducted via
end-to-end encrypted channels.
Standard email is not used for clinical material.
Record retention
Clinical records are retained in accordance with
statutory healthcare regulations.
They are never shared with third-party commercial entities.
Third parties
No information is shared with insurers, employers,
or any third party without explicit written consent,
except where statute requires.
HCPC registration
Dr Charmaine Elliott · Registered PYL35915 ·
Subject to HCPC Standards of Conduct, Performance and Ethics.
This practice works with a small number of individuals at any one time. Submitting an intake form does not constitute engagement — it initiates an assessment of fit, scope, and clinical appropriateness.
Where the engagement is not clinically appropriate, it does not proceed. Where it is appropriate, the terms and structure are established before any clinical work begins.
All retainer terms are held under the same confidentiality framework as the clinical work itself.
Request confidential intake